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Contact Goldbet Casino
Goldbet Casino operates under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence number ALSI-012401005-F11, and is owned by Goldkey Technologies Limitada, registered in Costa Rica.
How to get in touch
To contact us by email, write to support@goldbetcasino.wtf. Please use the email address linked to your account where possible, as this can help us locate your details and handle your enquiry more efficiently. Our support team can assist with general questions and direct you to the relevant information.
Common reasons to contact support include:
- Account access, profile details and verification questions
- Deposit and withdrawal enquiries
- Questions about bonus terms and eligibility
- Technical problems affecting the website or account
- Responsible gambling questions or requests for support
Replies are usually provided within 24 hours, although response times may vary depending on the nature and complexity of the enquiry. Sending one clear message with the relevant information can help avoid delays.
What to include in your message
To help us understand the issue and respond faster, include your account email address or username, a short description of the problem, and any relevant details such as the date, transaction type or error message. If the matter involves a technical issue or displayed information, attach screenshots where relevant. Do not include your password or other sensitive security credentials in an email.
If your enquiry concerns responsible gambling, clearly explain what assistance you are seeking so the support team can provide appropriate information and guidance. We will treat your message with care and use the information supplied to address your request.